Privacy Policy
This policy explains what data StockGate collects, why we collect it, and how we protect and process that information.
It is structured to help users and business stakeholders understand the practical relationship between platform operations, security obligations, and data governance responsibilities.
1. Data We Collect
We may collect account details, contact information, transaction metadata, platform usage events, and security-related logs required for safe operation. Data categories are selected to support product reliability, support workflows, and lawful obligations.
2. Why We Collect Data
Data processing is tied to clear operational purposes. We avoid unnecessary collection and focus on information required to deliver secure financial workflows and trustworthy account experiences.
Maintain platform functionality
Support account lifecycle, settings, and product operations.
Process financial actions
Enable deposits, transfers, withdrawals, and settlement flows.
Prevent fraud and abuse
Detect suspicious behavior and enforce risk controls.
Support compliance and assistance
Resolve requests with clear record context and lawful process.
3. Legal Basis and Consent
Data processing is performed on valid legal grounds such as contractual necessity, legitimate interests, and legal obligations. Where consent is required, users are provided clear controls to grant, manage, or withdraw that consent.
4. Data Retention
We retain information only as long as necessary for platform operation, legal obligations, and audit requirements. Retention periods vary by data type, balancing operational reliability with minimization principles.
5. Security Measures
StockGate applies layered controls including access restrictions, secure webhook handling, and review pathways for high-risk actions. Security controls are continuously tuned to protect confidentiality, integrity, and service reliability.
6. Third-Party Services
Some payment and infrastructure providers process data as part of transaction workflows. Providers are evaluated against reliability, security posture, and operational fit before integration.
7. Your Rights
Depending on jurisdiction, users may request access, correction, deletion, or processing restrictions. Verified requests are handled through controlled workflows to protect account integrity and lawful obligations.
8. Updates to This Policy
We may update this policy to reflect legal, technical, or operational changes. Revised versions become effective when published, and material changes may be communicated through available notice channels.
9. Contact
For privacy requests, contact privacy@stockgate.example.